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We want you to be happy with your purchase! If for any reason you are not satisfied, you can return your order under the following conditions:

Return Window

- You have 14 days from the date you receive your item to request a return.

Eligibility for Returns

To be eligible for a return:

- The item must be unused, unworn, and in the same condition as received

- The item must be in its original packaging

- Proof of purchase (order number or receipt) is required

Note: Because items are shipped directly from our suppliers, some products may take longer to process. Please plan accordingly

Non-Returnable Items

The following items cannot be returned:

- Items marked as final sale

- Gift cards

- Personalized or custom-made items

- Items damaged due to misuse, normal wear, or improper handling

Return Shipping

- Customers are responsible for all return shipping costs

- We recommend using a trackable shipping service, as we cannot guarantee receipt of   your return

- Original shipping fees are non-refundable

How to Return

  1. Contact us at allikacompany@gmail.com within 14 days of receiving your order
  2. Provide your order number and reason for return
  3. Once approved, ship the item back to the address we provide

Refunds

- After your return is received and inspected, we will notify you of the approval or        rejection

- Approved refunds will be issued to your original payment method

 - Please allow 5–15 business days for the refund to appear, depending on your bank or payment provider

Exchanges

- Exchanges are only available for items defective or damaged upon arrival

- Contact us within 48 hours of delivery with photos of the issue

 

Note: Because items come from different suppliers, delivery and return times may vary,

 we are not responsible for delays caused by shipping carriers or customs